Usage Hints and Tips

Received an email in a different language - why?
Why am I receiving emails in Spanish / French ? When working in AWARD® it will detect the language the PC is set to and send out an email in the accordi...
Mon, 5 Sep, 2022 at 5:11 PM
Suspicious email from AWARD®. Is it spam?
Communications (system emails) from AWARD® will always come from the domain commercedecisions.com We use a number of email addresses to generate the aut...
Mon, 5 Sep, 2022 at 5:12 PM
How do I turn off email Alerts
To turn off email alerts- Go to your user profile -   Click on your username (top right hand corner of AWARD) Click Edit (My Profile) Select the proj...
Mon, 8 Aug, 2022 at 5:23 PM
Spell Checker in AWARD®
AWARD® utilises your browser’s built-in spell check functionality to check your spelling. To do this, you need to press a combination of keys on your keyboa...
Fri, 16 Feb, 2024 at 11:50 AM
Character limits within AWARD®
Generally names have a 50/100 character limit, depending on context.  Descriptions have a limit of 250 characters.  Fields like question instruction...
Mon, 5 Sep, 2022 at 5:10 PM
How do I disable data protection
AWARD®'s purpose is to ensure it preserves a full audit trail. Allowing you to remove or update a response field, where data has been entered, is not so...
Mon, 5 Sep, 2022 at 5:10 PM
AWARD® link takes me to a Warning Page
If you click on an AWARD® link and are taken to a warning page,  it is likely that link is trying to access an object in AWARD® that is no longer available ...
Wed, 21 Dec, 2022 at 9:26 AM
Button font sizes in AWARD® (Microsoft edge)
Changing font size To change the default font size on Microsoft Edge using predefined settings, use these steps: 1. Open Microsoft Edge. 2. Click the Set...
Mon, 5 Sep, 2022 at 5:10 PM
Exporting a project configuration
There are occasions where you may wish to export a project configuration, e.g. to assist in the creation of a new project based on the build of an exiting p...
Mon, 5 Sep, 2022 at 4:23 PM
How to troubleshoot problems with uploading documents to AWARD®
Uploading documents to AWARD® should be easy and fast, but sometimes you may encounter a problem with a specific file that won’t upload. If this happens, he...
Mon, 5 Feb, 2024 at 12:42 PM